Frequently Asked Questions
General
How does booking work?
Pick a coach and package, choose a time slot, and pay securely — takes under two minutes.
Can I reschedule?
Yes, up to 24 hours before your session at no charge from your booking confirmation email.
What is your refund policy?
See our Refund Policy page for full details — short version: full refund if a coach no-shows.
How are your coaches vetted?
Every coach has been verified through a trial period, a profile check, and shadowing an existing coach before taking on their duties. The trial is about teaching rather than rank: a high rank shows someone can play, it does not show they can explain why a decision was right.
Do you coach outside LoL and TFT?
Not currently — we're specialists in League of Legends and TFT only.
A Community That Climbs Together
Weekly VOD reviews, coach AMAs, game nights, and players swapping notes on the meta. Sit in on a live coaching session and watch how it works, no cost and no card.