What to put in your first message
A single line is fine and you will still get a reply. But if you are asking about coaching, these four details let us point you at the right coach straight away instead of trading messages to find out:
- Which game you play, League of Legends or Teamfight Tactics.
- Your current rank, plus your role or your main if you have one.
- What you want to work on. Laning, macro, econ, positioning, or simply that you are stuck and not sure why.
- Your region and roughly when you are free, so we can match you to a coach who keeps those hours.
If you have already paid for a session and something has gone wrong, include the reference from your booking confirmation email and we will pick it up from there.
You may not need us at all
Booking, rescheduling and how coaches are vetted are all covered on the FAQ. Cancellations and refunds are set out in the refund and withdrawal policy. If your question is answered there you will get it sorted faster by reading than by waiting on a reply.